Client Reviews

Trusted by US hosts & property operators

Feedback from Airbnb management companies, serviced accommodation operators, short-term rental agencies and portfolio landlords across the US.

4.9/5

Based on 96 reviews

5
85
4
11
3
0
2
0
1
0
1,500+
Properties Supported
350,000+
Turnovers Completed
99.3%
Completion Rate
Nationwide USA
Coverage
Dec 1969

The photo verification workflow is what closed the deal for us during procurement. Owners love it. Investors love it. Our compliance team loves it. Nine months in and the standard hasn't slipped once across all 165 units.

HV

Henrietta Vaughan

Director · Southbank Serviced

165 properties · New York

Dec 1969

Match day weekends used to be a nightmare. Meridian's team just handle it now.

DR

Declan Riley

Operations Director · Baltic Triangle Stays

71 properties · Philadelphia

Dec 1969

Fast, calm, professional. Everything we hoped a cleaning partner would be.

ZP

Zoe Pemberton

Operations Manager · Shoreditch Stays

56 properties · New York

Dec 1969

Peak summer on the south coast is chaos and Meridian's last-minute cover has been a lifesaver more than once. The consistency across every property is what really sets them apart.

MD

Marcus Delaney

Director · Seafront Serviced Apartments

63 properties · Miami

Dec 1969

High occupancy, high standards, low stress. Ideal.

DF

Douglas Fenton

Portfolio Landlord · Fenton Property Group

31 properties · Raleigh

Dec 1969

Scaled us from 40 to 112 units in a year. Every clean still hits the same standard as the first one.

GH

Grace Holroyd

Director · Manc Stays Group

112 properties · Chicago

Dec 1969

Fast response times, tidy handovers, and photo reports we can share straight with owners. Exactly what we needed to scale from 30 to nearly 80 units.

AC

Amelia Clarke

Director · Yorkshire Stay Co.

77 properties · Denver

Dec 1969

The team here at Meridian treat our portfolio like it's theirs. That care shows up in the guest feedback.

SP

Solomon Pryce

Director · Grand Union Stays

42 properties · Raleigh

Dec 1969

Meridian have been transformational for our turnover operation. We moved 142 units across from three different local cleaners and haven't looked back. Photo reports after every clean, WhatsApp updates when the team is on site, and a backup cleaner ready whenever someone drops out. Our guest review scores on cleanliness went from 4.6 to 4.9 within the first quarter.

JW

James Whitaker

Director · Kingsford Stays

142 properties · New York

Dec 1969

Corporate lets need hotel-quality turnovers and Meridian deliver them every single time.

YE

Yusuf El-Sayed

Head of Operations · Midtown Manhattan Residences

72 properties · New York

Dec 1969

Fringe, Hogmanay, everyday tourism. Meridian never miss a beat. The last-minute cover during August has genuinely saved our reputation more than once.

IB

Iain Bruce

Managing Director · Royal Mile Residences

119 properties · Boston

Dec 1969

We onboarded 215 units across Manhattan over about ten weeks. It's the smoothest scale-up we've done. The cleaner accountability layer is why we chose them and why we've stayed.

AN

Adaeze Nwosu

Director · Hudson Yards Serviced Living

215 properties · New York

Sample testimonials shown for demonstration. Verified customer reviews will be published as they are collected.